Customer Feedback

At CPO, we pride ourselves on 100% customer satisfaction. Our customer service representatives are knowledgable, friendly, and willing to go the extra mile to ensure that our customers are satisfied. Our #1 goal at CPO is for you to become a repeat customer. But don't just take our word -- read what our customers are saying!

“I'm very happy with the purchase. I bought a refurbished drill and was very pleased with the condition of the drill. I have already used it a few times and it works like new. Super Drill!!! Super Price!!!! Super Deal!!!.” —Lino R. 3/30/08

“I recently reviewed CPO, negatively, because of an item that I received that was not quite what I expected (condition), per the descriptions on their website. After leaving negative feedback, a customer service rep called and emailed me, to repair the situation. The representative was extremely polite, professional, and willing to work with me, until I was satisfied. I am highly impressed with CPO's willingness to satisfy every customer, and to go out of their way to accomplish this. I have rarely (if ever) had such a good experience with a company, even though a mistake was made. I highly recommend CPO to anyone, looking to buy power tools. You would be hard pressed to find any other company, retail or online, with such an ethical business model. Thank you CPO!.” —Peter G. 3/29/08

“Fantastic site to order from. I will return many more times.” —Wayne S. 3/28/08

“Refurb price and product is great. Never need to buy new.” —Peter V. 3/27/08

“Good product, good price, excellent service. Thanks.” —Mike K. 3/26/08

“I HAD NEVER HEARD OF CPO BOSCH BEFORE, I WENT TO THE INTERNET LOOKING FOR A BOSCH DEALER TO GET A PRICE ON THIS HAMMER DRILL. I COULD ONLY FIND ONE DEALER THAT HAD ONE IN STOCK IN MY AREA AND HIS PRICE WAS DOUBLE OF WHAT I PAID CPO BOSCH ( REMANUFACTORED)UNIT. IT LOOKS BRAND NEW AND WORKS LIKE A NEW ONE. I AM VERY SATISFIED WITH THE WHOLE EXPERIENCE. I CAN SEE NO WAY IMPROVE YOUR SYSTEM UNLESS YOU LOCATED CLOSE TO MY SHOP. I WILL BE A RETURN CUSTOMER. THANKS.” —SID S. 3/24/08

“CPO Bosch was a great experience. The product...first class. The price? Reconditioned is a misnomer. The drill is like new and well worth what I paid.” —Lynn F. 3/24/08

“A very positive overall experience.” —Andrew  S. 3/23/08

“Excellent service, item priced was lower than competitors. Shipping was a bargain. Would continue to buy from Bosch and urge others to do so also.” —Else M. 3/22/08

“CPO Bosch did just what they said they would. Provided a good tool and accessories for a good price and shipped timely. Goods were received timely in good condition.” —George A. 3/21/08

“These guys rock! Great prices, good product, shipped complete! What else could you ask for in an online merchant?” —Leonard  C. 3/20/08

“I can't believe how quick my order came! Immediate email confirming order. Immediate email confirming shipping with a link to track my package. Delivery in 2 days! Unexpected surprise and I thank you!” —Sharon D. 3/20/08

“It was very easy to find what I wanted. Delivery was great. I have recommended to some of my friends that want the same product I got..” —Charles C. 3/17/08

“A real opportunity to purchase quality tools at an excellent price. This is my second order and both experiences have been great.” —Russell H. 3/15/08

“I bought a refurbished saw and the product was excellent. Shipping was prompt and tracking information was provided. I highly recommend this company.” —Mark H. 3/11/08

“Excellent transaction! They have the parts that I need with reasonable pricing.” —Michael W. 3/5/08

“I ordered a Bosch chop saw online. It was an easy to order and they had what I needed. Confirmation was received in a matter of minutes. It arrived on time & in good condition.” —David  J. 3/3/08

“I searched for parts to my Bosch sander on many sites. CPO Bosch made it very easy and it was delivered in a nanosecond. Very good experience and I write as someone who has had some bad experiences shopping on the internet.” —Michael F. 3/2/08

“CPO Bosch's customer service was outstanding. Shipping was fast as well.” —Anthony  R. 2/29/08

“Very smooth transaction. Product in excellent condition (refurbished) and excellent value. Saved $$$$$$” —Randy  B. 2/19/08

“Very satisfied with the router and the service couldn’t have been any better. It was here before I even started looking for it to come.” —Melvin T. 2/12/08

“Very happy with this cordless jig saw and the whole transaction.” —Carl C. 2/6/08

“Recondition unit work great for a lot less, used on 2 granite counter top jobs so far, delivery only took 2 days WoW.” —Terry C. 2/5/08

“Very smooth transaction. Highly recommend!” —Teresa W. 2/5/08

“The website is very easy to use. Standard shipping is fast. ” —Patrick C. 1/30/08

“I have ordered from CPO Bosch a couple of times now and in both cases product arrived quickly, in good condition, and I have been using the tools for awhile now with no problems. I will order from them again for sure.” —Jeremy R. 1/26/08

“ I have shopped a lot of places but CPO is the best by far on pricing and service, customer for life. ” —Bill G. 1/13/08

“Shipped super quick and packaging was great along with the price. The grinder has been working flawlessly for a month now. I use the grinder about 3 times a week.” —Kevin  K. 1/11/08

“I am a returning customer. All my dealings with CPO Bosch have been wonderful!” —Travis B. 1/11/08

“Shipment as promised, quality is great, just as described, already a repeat customer.” —T J. 1/10/08

“Great tools, great price, excellent response and delivery!” —Richard S. 1/8/08

“I was extremely pleased with my purchase and the shipping was faster then I ever expected. I will, without a doubt, be buying from CPO Bosch again!” —Dennis M. 1/5/08

“CPO Bosch was very easy to deal with and the product arrived on time and in excellent shape.” —Cecil  M. 12/28/07

“ Great price.......Great service...Sears lost a sale and customer.............Thank you.” —Terry  P. 12/22/08

“Everything about this transaction was excellent. Thank-you very much, Sincerely” —James G. 12/16/08

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