More Customer Feedback

At CPO, we pride ourselves on 100% customer satisfaction. Our customer service representatives are knowledgable, friendly, and willing to go the extra mile to ensure that our customers are satisfied. Our #1 goal at CPO is for you to become a repeat customer. But don't just take our word -- read what our customers are saying!

“This is the second purchase I've made from CPO Bosch. Both items were received as advertised and delivered on or before the scheduled delivery date. Cost with shipping was less than I would have paid locally. It was easy to reach a live, well-informed customer service representative when I called with a delivery question. When I called with a technical question, I was referred directly to BOSCH where the question was answered quickly and courteously.”—Roger G.

“Pleased with the entire experience. Would recommend to friends and associates & look forward to doing it again.”—Robert J.

“Excellent customer service. Had a problem with tool shipped out. Sent out a replacement immediately, no questions asked.”—Kenneth K.

“Item received was just as described. Great service and product!”—James Y.

“This was my second order from CPO and both have gone very smoothly. I got free 6-10 day shipping on this order but it only took 3 or 4 days, pretty amazing. Both orders have been for Factory reconditioned tools, the first was a drill and driver set which are both great, the second was for a router set which seems to be in good working order.”—Christoph V.

“I bought a factory-reconditioned work-site CD/radio. The order was filled and shipped very promptly. Im very happy with the service I received.”—John M.

“Prompt service - my drill shipped the day I bought it and was here in 5 days.”—Larry D.

“I'm very pleased with my purchase. CPO staff was very helpful with answering questions about the tool I purchased. Delivery was in a timely manner. I will continue to to purchase from this site.” —Robert O.

“I recently ordered an 18V cordless jig saw. I received a timely confirmation of my order and shipping date. The shipping date was right on, the package was in good condition, and the tool is outstanding! I plan to order more tools in the future from CPO.” —Steven N.

“I used the 800 number and spoke with a very helpful guy who got the order in immediately so I received it the next day via UPS. Amazing service!” —Alan D.

“Great tools and they were quick to answer product questions and very easy to buy from.” —Tom C.

“This reconditioned saw was in like-new condition. Im very satisfied.” —Stephen F.

“Great on line shopping experience. Website was easy to navigate and information was thorough. Items we purchased arrived quickly and exactly as described. Being able to purchase Bosch factory reconditioned tools with factory warranty not only gave me confidence in my purchase but has also enabled me to purchase additional items because of the savings. We will definately continue shopping with CPO.” —Gail L.

“The service is so good I have never needed customer service or support. The products are excellent in their own right but even more so combined with CPO prices. I have made purchase evey couple of weeks for the last few months. I am in the process of changing all my tools to Bosch, & they will all come from CPO.” —Brian T.

“Excellent service and quick delivery, simply the best!” —Nicholas M.

“The two Bosch products ordered were received really fast. The products ordered were recertified tools. When received, both Bosch recertified tools work perfectly and looked new. Their online ordering process and notification of order and shipping / packaging is excellent.” —Gordon L.

“CPO Tools-Bosch is an excellent web site. Purchasing was a breeze, selection was great and the order was received in an expediant fashion.” —David B.

“I found that this was a great service. The price and quality of the product was great. I will be back to purchase more tools. Thanks alot.” —Paul N.

“No complaints - good price, merchandise was as requested, delivery was on the promised day.” —Janet K.

“Fantastic customer service! My tool shipped on time and was delivered in perfect shape. I had called earlier to inquire about stock and shipping options, and my call was routed immediately to a knowledgable representative. After the sale, being impatient, I called to get a tracking number and the customer service rep provided the information cheerfully and quickly, BEFORE the item even left the dock. Note: They also sent a shipping notification email containing my tracking number as soon as my package was officially picked up by UPS. :) This vendor rocks. Bosch tools are some the best made tools in the world, and they are a class act.” —William C.

“I wanted the tool, they had it, shipped it and did just what they promised. I am a contractor with thirty plus years in the trade, I buy tools. They do what they say, so they have earned me as a customer.” —Donald H.

“Easy to purchase....Priced very well.” —Felix A.